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Privacy Policy

Effective Date: 13 May 2025

1. Who We Are

Letters from the Cards is a small, independently run service offering written tarot readings and spiritual insights. This website is located at:
🌐 https://www.lettersfromthecards.com

We care deeply about your privacy and are committed to treating your information with respect, clarity, and care.

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2. What We Collect

We may collect and store the following information:

  • Your name and email address (e.g. when you place an order or send a message)

  • The details you provide for your tarot reading (such as your questions or intentions)

  • Payment and transaction information (processed securely via Wix, Stripe, PayPal, or Ko-fi — we never store card details directly)

  • Website usage data (via cookies and analytics tools like Google Analytics, used to understand and improve visitor experience)

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3. How We Use Your Information

We use your information to:

  • Fulfil your tarot reading or service

  • Send your reading or reply to your messages

  • Improve website performance and user experience

  • Occasionally offer updates or future offerings (you’ll never be added to a mailing list without consent)

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4. Sharing Your Data

We do not sell, rent, or share your data with third parties, except:

  • With trusted service providers to process your order (e.g. Wix, Ko-fi, Stripe, PayPal)

  • When legally required to comply with a court order, law, or legal process

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5. Cookies + Analytics

We use cookies and tools like Google Analytics to collect anonymous website data such as visit counts, location (city-level), and traffic source. This helps us understand how people use the site and improve our services. You can disable cookies in your browser at any time.

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6. How We Protect Your Data

We use secure platforms and best practices to protect your personal data. Sensitive information shared in readings is kept confidential and is never shared or reused.

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7. Your Rights

You have the right to:

  • Access the data we hold about you

  • Request updates or deletion of your personal information

  • Withdraw consent for data use at any time

To request changes or ask questions, contact us at:
📧 readings@lettersfromthecards.com

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8. Changes to This Policy

We may update this policy from time to time. All changes will be posted here with a revised effective date.

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9. Contact

If you have any questions or concerns about your privacy, reach out anytime:
📧 readings@lettersfromthecards.com

This is a safe space, and your trust means everything.

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